About Us

Address: 128 Bristol Road, Birmingham, B29 6NH, United Kingdom

Telephone: ( Updated Soon )

Email: info@paramountdrivingschool.com

Company / Registration Number: ( Updated Soon )

This document is an adapted draft for Paramount Driving School based on the reference terms supplied. Replace every “( Updated Soon )” placeholder with your confirmed business details and have the final version reviewed for compliance with the laws that apply to your business before publication.

ABOUT US

Paramount Driving School is a professional driver education provider. Throughout these terms and conditions, “Paramount Driving School”, “Paramount”, “we”, “us” and “our” refer to the business providing the relevant driving tuition, booking services and related training.

Where driving instruction is delivered by an individual instructor working with Paramount, that instructor may provide the tuition as an independent instructor or under an arrangement with Paramount. The driving lesson relationship, lesson delivery and instructor responsibilities will be governed by the booking made with Paramount and any applicable instructor arrangements.

LEARNER DRIVER – Terms and Conditions

To take driving lessons with Paramount Driving School, you must:

• Be legally old enough to receive the relevant driving instruction.
• Hold an appropriate and valid driving licence or learner entitlement for the vehicle and training you are booking.

You are responsible for showing your instructor suitable evidence of your entitlement to drive before your first lesson. If you cannot provide the required evidence, the instructor may decline to begin or continue the lesson and any applicable cancellation or lesson charge may still apply.

PAYING FOR LESSONS

Pre-paying with Paramount

Paramount Driving School may operate its website, booking channels and customer support services to allow customers to purchase driving lessons and lesson packages.

You, or a person paying on your behalf, may pre-pay for lessons using the payment methods made available by Paramount at the time of booking.

As part of our booking and pre-payment process, the following terms apply to pre-paid lessons:

• Payments made to Paramount are allocated to the lessons, packages or services purchased and may be used to settle instructor charges for lessons that have been delivered or charges properly due under these terms.
• Where a lesson has been delivered, the corresponding amount may be treated as earned by the instructor unless the transaction has been placed into a valid dispute.
• Paramount may send you booking or lesson confirmation information showing the instructor, lesson length and scheduled date and time.
• If the information supplied is incorrect, you should contact Paramount as soon as reasonably possible and, where applicable, within 72 hours of receiving the confirmation so that the matter can be investigated.
• If a balance is insufficient to cover charges properly due for lessons already taken, you remain responsible for settling the outstanding amount.
• Any interest that may arise on customer funds, where applicable, will be dealt with in accordance with the applicable banking and payment arrangements.

Notice to persons making pre-payments for lessons for another person:

Where a third party pays for lessons on behalf of a learner, the payment is treated as being made for that learner. The person making the payment does not automatically become the recipient of the driving tuition or acquire rights to the lessons solely because they made the payment. Any refund or cancellation entitlement will normally belong to the learner or customer in whose name the booking was made, subject to applicable law.

Refund Policy

Paramount Driving School aims to handle eligible refunds fairly and transparently. Where you decide that you no longer wish to continue with a pre-paid lesson package, any refundable balance will be dealt with in accordance with the booking terms, cancellation rules and consumer rights that apply to your purchase.

For security, refunds will normally be returned using the same payment method originally used for the transaction. If that payment method is no longer available, Paramount may request reasonable information to verify your identity and the replacement payment details before processing the refund.

Any refund policy offered by Paramount applies only to money actually received by Paramount under the relevant booking. Payments made directly to an instructor may be subject to separate arrangements with that instructor.

Pre-paid lesson packages should be used within the validity period stated at the time of purchase. If no separate validity period is stated, the package will remain available for the period communicated by Paramount when the booking is made. Once a package expires, unused lessons may no longer be available for booking or refund except where required by law.

To request a refund or discuss a booking issue, please contact Paramount Driving School using the details published on our website.

You should only make driving lesson payments through the payment methods and booking channels officially provided by Paramount. Paramount does not accept responsibility for payments made through unofficial social media accounts, third-party sellers, auction websites or other unauthorised channels.

Booking fees & Charges for Digital Services

Where a booking or administration fee applies to a lesson package, the applicable amount will be shown during the booking process. Any non-refundable booking fee will be clearly identified before payment is completed.

Where Paramount introduces a charge for digital learning resources, secure online services or other technology-supported features, the applicable charge will be displayed before purchase. Where a qualifying refund is processed, any refundable digital service element will be handled in accordance with the applicable refund terms.

Redeeming prepaid lessons

You and your instructor are responsible for agreeing the practical arrangements for each lesson, including the date, time, meeting point and duration, subject to the package purchased.

You must promptly tell your instructor about any issue that may affect your legal ability or suitability to receive driving tuition, including the expiry, suspension, loss or restriction of your driving entitlement.

An instructor may not be available at every time requested. Lesson availability depends on instructor schedules, vehicle availability, location and other operational factors. You remain responsible for agreeing and confirming lesson times with your instructor.

Lesson prices may vary according to location, lesson type, vehicle type, package, demand and other factors. A price shown for one booking or area may not automatically apply to another location or later booking.

Unless otherwise stated at the time of purchase, Paramount may update its lesson pricing from time to time. A price change will not normally alter the price of lessons that have already been fully purchased unless the booking terms specifically allow such an adjustment.

Cancellation Policy

At least 48 hours’ notice should normally be given to your instructor if you need to cancel or rearrange a booked lesson.

Where a lesson is cancelled late, missed or rearranged without the required notice, Paramount or the instructor may charge the full lesson amount, subject to any consumer rights that apply.

If a transaction is disputed, Paramount may investigate the matter before releasing or allocating any disputed funds.

Transferring Prepaid Lessons

Pre-paid driving lessons are personal to the learner named on the booking and may not be sold, transferred or reassigned to another person without Paramount’s prior written approval.

Paying Your Instructor Directly

Where an instructor accepts direct payment, the instructor will confirm the payment methods available. You should request and keep proof of payment.

Paramount is not responsible for a direct payment arrangement that was made outside the official Paramount booking and payment process, except where applicable law provides otherwise.

VOUCHERS – Terms and Conditions

General

• Driving lessons are available only to customers who hold the appropriate legal entitlement to receive the relevant tuition.
• An instructor may refuse to begin or continue a lesson if the learner cannot provide evidence of the required licence or driving entitlement.
• Paramount does not guarantee that a particular instructor, vehicle or lesson time will always be available.
• Vouchers should be kept safely and may not be replaceable if lost, destroyed or materially damaged.
• A voucher must be redeemed before the expiry date shown on the voucher or communicated at purchase.
• Unless otherwise stated, vouchers do not have a cash value.
• Voucher refunds are subject to the terms that applied at the time of purchase and any rights that cannot legally be excluded.

Gift Vouchers and Promotional Vouchers

• Gift and promotional vouchers may be used only toward the services stated on the voucher.
• Vouchers may only be purchased through Paramount’s official booking channels or from an authorised Paramount sales channel.
• Vouchers must be redeemed through the official booking process within the stated validity period.
• Any special restrictions attached to a promotional voucher will be communicated at the time the offer is made.

The voucher provider is:

Paramount Driving School

128 Bristol Road

Birmingham

B29 6NH

United Kingdom

Introductory Offer

• An introductory offer may be limited to new customers and may be subject to a maximum of one qualifying offer per customer.
• Any free or discounted lesson element must be used within the period and under the conditions stated in the offer.
• Paramount reserves the right to change, suspend or withdraw an introductory offer where reasonably necessary.
• Paramount may refuse a promotional purchase where the offer has been obtained fraudulently, used contrary to its terms, or is otherwise unsuitable for the booking concerned.
• Details of current promotions will be displayed through Paramount’s official channels.

Short Notice Test Bookings

Where Paramount offers a short-notice or accelerated test preparation package, the package may be subject to specific eligibility, assessment and scheduling conditions.

Before paying for such a package, please consider the following:

• The package may include a defined number of instructor hours and vehicle time as stated at the time of booking.
• Your instructor may assess your driving ability at the beginning and throughout the programme.
• If your instructor considers that additional training is required before a practical test, they may advise you to complete further tuition before attending the test.
• You must make yourself available for the training times reasonably required for the programme.
• Pre-payment may be required before the first lesson. Any non-refundable portion will be clearly communicated before purchase and remains subject to applicable consumer law.
• Any driving test cancellation deadlines or fees imposed by the relevant test authority remain the learner’s responsibility.
• If you cancel the programme before the first lesson, the normal cancellation and refund terms may apply.
• Any short-notice package is subject to instructor availability, vehicle availability and test appointment availability.

Liability

Paramount Driving School and/or the relevant instructor will not be responsible for loss or damage to the extent that:

• there has been no breach of a legal duty owed to you;
• the loss was not a reasonably foreseeable result of the relevant breach;
• the loss was caused or increased by your own act, omission or failure to follow reasonable instructions; or
• the loss resulted from circumstances outside the reasonable control of Paramount or the instructor.

Subject to applicable law, Paramount will not be liable for losses arising solely from a learner’s business interests, including loss of profits, business interruption or loss of commercial opportunity.

Nothing in these terms removes or limits any liability that cannot legally be excluded or limited, including liability for death or personal injury caused by negligence, fraud or other mandatory consumer protections.

Use of personal data and information

Personal data and information supplied to Paramount and/or your instructor may be used to:

• Identify and verify you.
• Create, administer and manage your customer account, bookings and services.
• Process payments, refunds and customer support requests.
• Prevent and investigate fraud, misuse, unlawful activity and payment irregularities.
• Maintain appropriate business, financial and service records.
• Analyse service usage, customer feedback and operational performance.
• Improve our lessons, products, booking systems and learning resources.
• Contact you about bookings, support, service updates and, where permitted, relevant offers.
• Respond to lawful requests from courts, regulators, government agencies or law-enforcement authorities.
• Monitor or record communications where appropriate for quality assurance, compliance, security and staff training.
• Take reasonable steps to verify information where inaccurate or fraudulent information is suspected.

Personal data will be handled in accordance with Paramount’s Privacy Policy.

Website – Terms and Conditions

Use of the Paramount Website

Your use of the Paramount Driving School website is subject to these terms. By accessing or using the website, you confirm that you accept them. If you do not agree with these terms, you should stop using the website.

You may view or print reasonable portions of the website for personal, non-commercial purposes. You must not reproduce, modify, republish, distribute, sell, create derivative material from or commercially exploit website content without the appropriate permission.

Paramount may update the website, its services, prices, information and content from time to time. We may correct typographical errors, technical inaccuracies or outdated information without prior notice.

Copyright

The text, photographs, graphics, logos, designs, names, icons, page layouts and other materials published on the Paramount website are owned by Paramount Driving School or used under appropriate licence.

Nothing on the website grants you ownership or a licence to reuse Paramount’s intellectual property unless expressly stated.

Disclaimers

Paramount takes reasonable care when preparing website content, but the website and its information are provided on an “as is” and “as available” basis to the extent permitted by law.

We do not guarantee that every piece of information will always be complete, current, error-free or suitable for every individual circumstance. Website information is intended to provide general guidance and does not replace professional or legal advice.

To the maximum extent permitted by law, Paramount will not be responsible for indirect, incidental or consequential losses arising from use of, or inability to use, the website, including loss of business, revenue, data, opportunity or anticipated savings.

Paramount does not guarantee that the website, its server or its functions will always be uninterrupted, secure, virus-free or free of technical defects.

Links to other websites

The Paramount website may contain links to websites operated by third parties. Those links are provided for convenience or information only.

Paramount does not control third-party websites and is not responsible for their content, security, availability, policies or services. Visiting a third-party website is at your own risk and you should review its terms and privacy policy.

Jurisdiction and law

Unless otherwise stated, Paramount’s services and website are intended for customers in the locations and territories in which Paramount is lawfully operating and providing the relevant service.

You are responsible for complying with any laws that apply to you when accessing or using the website or purchasing our services.

These terms shall be governed by the laws of England and Wales, unless a different legal requirement applies to a particular customer or service. Any dispute will be handled by the courts with appropriate jurisdiction.

Changes to terms and records of agreements

Paramount may update these terms and conditions from time to time by publishing a revised version on the website.

It is your responsibility to review the latest version before purchasing services or continuing to use the website.

We recommend that you keep a copy of these terms together with any booking confirmation, receipt, voucher or service terms relevant to your purchase.

Ownership of website

This website belongs to Paramount Driving School.

Registered / Business Address:

128 Bristol Road

Birmingham

B29 6NH

United Kingdom

Company / Registration Number: ( Updated Soon )

CUSTOMER SERVICES

For customer service questions, booking enquiries or complaints, please contact:

Paramount Driving School

Telephone: ( Updated Soon )

Email: ( Updated Soon )

Address: 128 Bristol Road, Birmingham, B29 6NH, United Kingdom

Corporate Driver Training – Terms of Business

PLEASE NOTE: Where Paramount provides driver training or driver-safety services to businesses, these terms govern the relationship between Paramount and the business customer or supplier. They are intended to explain the responsibilities of each party and become binding when accepted in accordance with the applicable contract or booking arrangements.

1. Definitions

In these terms, the following expressions have the meanings set out below:

Interpretation:

• References to legislation mean that legislation as amended or replaced from time to time, together with relevant subordinate legislation.
• Words such as including, include, in particular and for example are illustrative and do not limit the meaning of the words that come before them.
• A reference to writing includes communication by email.

Supply of services

• Subject to payment and the agreed service scope, Paramount will provide the Services from the agreed start date.
• Paramount will perform the Services with reasonable care and skill.
• Paramount will make reasonable efforts to provide the Services in accordance with the service description agreed with the Customer.
• Paramount will use appropriate standards, materials and techniques for the agreed training purpose.
• Paramount will comply with laws and regulations that apply to the Services.
• If a scheduled training date or start time needs to change, Paramount will provide reasonable notice where practical and will offer an alternative arrangement where possible.
• Where digital or online services form part of the Services, any licence granted to the Customer will be non-exclusive, non-transferable and limited to the Customer’s internal business use for the agreed term.

Paramount Driving School:

• does not promise that any online, digital or platform-based service will always be uninterrupted or free from error;
• does not guarantee that digital services will meet every individual business requirement;
• does not guarantee that online systems will always be free from vulnerabilities or malicious software;
• is not responsible for delays or service failures caused by third-party communications networks, internet services or infrastructure outside our reasonable control;
• may use reasonable backup and archiving procedures for customer information;
• may carry out planned maintenance or updates from time to time; and
• will provide reasonable support for agreed digital services during the support hours stated in the applicable service terms.

Customer’s obligations

• The Customer must cooperate with Paramount in matters reasonably required to deliver the Services.
• The Customer must comply with laws and regulations relevant to its activities under the Contract.
• The Customer must provide timely access to premises, information, systems and facilities reasonably required for delivery of the Services.
• The Customer must provide information that is accurate, complete and current.
• Where practical driver training is being supplied, the Customer must provide a roadworthy and appropriately insured vehicle unless Paramount has agreed in writing to provide the training vehicle.
• Any trainee attending training must be fit to participate and must not be under the influence of alcohol, drugs or any substance that could impair safe participation.
• Paramount may refuse participation or terminate training immediately where a trainee cannot safely participate, subject to the rights and remedies available under applicable law.

Where online platforms or digital services are provided, the Customer must not upload or transmit unlawful, harmful, threatening, defamatory, obscene, discriminatory, malicious or otherwise prohibited material.

The Customer must not:

• attempt to copy, modify, duplicate, mirror, republish, reverse engineer or create derivative works from a Paramount platform except where legally permitted;
• use a Paramount platform to create a competing service;
• resell, rent, licence, distribute or commercially exploit a platform without written permission;
• attempt to obtain unauthorised access to the platform or help another person obtain such access; or
• introduce viruses, malware or other security vulnerabilities into Paramount’s systems.

The Customer should take reasonable steps to prevent unauthorised access and promptly report any suspected security incident.

The Customer remains responsible for its own network connections, devices, telecommunications services and internet access unless Paramount has agreed otherwise in writing.

The Customer retains ownership of Customer Data and Customer Materials and remains responsible for their legality, accuracy and completeness.

If Paramount is delayed or prevented from performing its obligations because of an act or omission by the Customer, Paramount may be entitled to additional time, payment for work already undertaken and recovery of reasonable additional costs caused by that delay.

The Customer acknowledges that circumstances outside Paramount’s reasonable control, including instructor illness, unsafe weather, vehicle faults or other operational disruption, may require a training date to be rescheduled.

Where a practical test or third-party booking is cancelled by an external test authority or provider, Paramount will not be liable for that third party’s decision.

Data protection

The parties will comply with the data protection obligations applicable to the Services and the information exchanged under the Contract.

Intellectual property

• Paramount and its licensors retain ownership of Paramount’s intellectual property.
• The Customer retains ownership of its own materials and intellectual property.
• Where agreed, Paramount grants the Customer a non-exclusive, non-transferable right to use agreed deliverables internally for the purpose for which they were supplied.
• The Customer grants Paramount a limited right to use Customer Materials only as necessary to provide the Services.
• Each party remains responsible for obtaining any permissions necessary to use the materials it supplies.

Charges and payment

• The Customer must pay the agreed Charges in accordance with the quotation, booking confirmation or Contract.
• Paramount may require payment before the relevant training or service begins.
• Recurring services may be invoiced in advance where stated in the contract.
• Payment is due on receipt unless another payment period has been agreed in writing.
• Paramount may suspend future Services where an undisputed amount remains unpaid after its due date.
• Any applicable tax, VAT or similar charge will be added where legally required.
• Customer payments must be made in full unless a deduction or withholding is required by law.
• Cancellation or rescheduling charges may apply according to the notice provided and the terms stated in the applicable booking.

Where corporate training is cancelled:

All cancellations should be made in writing.

Limitation of liability

• Liability under these terms includes liability arising in contract, negligence, misrepresentation, restitution or otherwise.
• Nothing in these terms limits the Customer’s obligation to pay agreed Charges.
• Nothing in these terms excludes liability that cannot legally be excluded, including liability for death or personal injury caused by negligence or fraud.
• Subject to applicable law, the Customer remains responsible for decisions it makes based on information or outputs supplied through the Services.
• Except where expressly stated, services are provided on an “as is” basis to the maximum extent permitted by law.

Subject to any mandatory legal protections, each party’s total liability for a Relevant Period will not exceed the amount paid by the Customer for the affected Services during that Relevant Period.

Subject to applicable law, the following types of loss are excluded:

• loss of profit;
• loss of sales or business;
• loss of contracts or agreements;
• loss of anticipated savings;
• loss, corruption or unavailability of software, data or information;
• loss of goodwill; and
• indirect or consequential loss.

Term and termination

• The Contract begins on the Effective Date and continues until the Services are completed or the Contract ends under its termination provisions.
• Either party may terminate an ongoing service arrangement by giving the notice period stated in the relevant Contract.
• Either party may terminate immediately for a serious breach that cannot be remedied, or where a remediable breach is not corrected within the stated remedy period.
• Either party may terminate where the other party enters insolvency, ceases or threatens to cease a substantial part of its business, or undergoes a material deterioration in financial position that places performance at significant risk.
• Paramount may terminate for non-payment or another material contractual breach.
• On termination, any licences granted under the Contract will end unless expressly stated otherwise, outstanding sums will become due and each party will cease using the other party’s confidential materials except where continued use is required by law.

General

• Force majeure. Neither party will be in breach for delay or failure caused by events outside its reasonable control.
• Assignment and other dealings. Rights and obligations may not be transferred, assigned or subcontracted in a way that materially changes the arrangement without appropriate consent, unless the Contract permits it.
• Each party will protect confidential business, customer and supplier information received from the other party.
• Confidential information may be shared only with personnel, professional advisers or authorities who have a legitimate reason to receive it, subject to appropriate confidentiality requirements.
• Neither party will use the other party’s confidential information except for purposes connected with the Contract.
• Entire agreement. The written Contract, quotation, service terms and agreed schedules form the complete agreement between the parties for the relevant Services.
• Any variation should be agreed in writing by authorised representatives.
• A waiver of a right is valid only when given in writing and does not waive later rights.
• If a provision is found to be invalid or unenforceable, it will be modified to the minimum extent necessary and the remainder will continue in force.

Notices

• Notices under a Contract should be made in writing.
• A notice may be delivered by hand, by an appropriate postal service or by email to the address specified in the relevant contract.
• A notice is treated as received according to the delivery method used and the applicable legal rules.

Third party rights

Unless a contract expressly says otherwise, a person who is not a party to the Contract will not have a right to enforce its terms.

The parties may amend or terminate the Contract without needing the consent of a third party except where the law expressly requires otherwise.

Governing law. These terms and any relevant contractual dispute shall be governed by the laws of England and Wales unless another mandatory legal regime applies.

Jurisdiction. Subject to applicable law, the courts of England and Wales will have jurisdiction over disputes arising from the Contract.

Skid Pad Driving Lessons – Terms and Conditions

1. Any voucher or booking for a Skid Pad Driving Lesson is valid for the period stated at purchase and must be used before the expiry date.

2. Where the law provides a cancellation or cooling-off period, you may exercise that right subject to the applicable conditions. After that period, refunds are governed by the booking and cancellation terms.

3. After a Skid Pad session is booked, requests to change the date or other booking details should normally be made at least 14 days before the scheduled session. Changes are subject to availability and may not always be possible.

4. You agree that you and any person participating in the Skid Pad session:

4.1 will meet the participant eligibility and safety requirements communicated by Paramount; and

4.2 will follow all instructions given by Paramount staff, instructors, venue personnel and safety officials and will comply with all track and venue rules. Paramount may end the session if these requirements are not followed.

5. If Paramount cannot provide the Skid Pad session on the booked date for a reason within Paramount’s control, Paramount may offer a replacement date or refund, subject to availability and the terms of the booking.

6. Participants may be required to complete a safety declaration, indemnity or damage waiver before participating.

7. Paramount will not be responsible for a loss to the extent that the loss is:

7.1 Unexpected and not reasonably foreseeable when the booking was made;

7.2 Avoidable by the participant through reasonable action or by following safety instructions; or

7.3 A business or commercial loss where the booking was made for trade, business, craft or professional purposes.

8. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or any liability that cannot legally be excluded.

9. A Skid Pad booking is personal to the named customer and participant and may not be transferred to another person without Paramount’s prior approval.

10. Personal data collected in connection with Skid Pad training will be handled in accordance with Paramount’s Privacy Policy.

Online Learning / Webinar Courses – Terms and Conditions

The following terms apply where Paramount offers online theory sessions, webinars or digital learning courses.

1. Course provider

The course will be supplied by Paramount Driving School and any authorised instructors, trainers or service providers engaged by Paramount.

2. Booking

When you purchase a course, Paramount may send an automated booking confirmation together with the information required to begin the learning programme.

Where a course is divided into multiple modules, you may be required to reserve or attend each module according to the booking instructions.

A module date may be changed where Paramount permits changes and a suitable alternative date is available. Paramount is not required to guarantee an alternative date unless the booking terms expressly say so.

You may not transfer your course purchase to a different course unless Paramount agrees in writing.

You are responsible for attending booked sessions. If you do not attend or leave a session part way through, Paramount may not be required to provide a replacement session unless stated otherwise.

Any course completion deadline will be communicated at the time of purchase.

If Paramount cancels or postpones a module, we will use reasonable efforts to provide an alternative date. Where no suitable alternative is available, any refund will be handled in accordance with the applicable booking terms.

3. Payment

Payment will be made using the secure payment method shown during checkout.

Where permitted, a refund may be requested within the applicable cancellation period provided the course terms allow it and the service has not been substantially used.

4. Course materials

Any course materials supplied by Paramount remain the intellectual property of Paramount or the relevant rights holder.

You must not copy, republish, upload, sell, distribute, display publicly or otherwise exploit those materials without written permission unless the law permits you to do so.

5. Technical capability

Online courses may be delivered through a third-party platform. It is your responsibility to have suitable hardware, software, browser access and internet connectivity.

Paramount is not responsible for problems caused by your device, internet provider, network, software or other technical conditions outside Paramount’s reasonable control.

Driving Theory App / Digital Learning Resources – Terms and Conditions

Where Paramount provides an application, online learning account or digital theory resource, these terms govern your use of that digital service.

Introduction

The digital resource may be provided to help learners practise driving theory questions, road-safety knowledge and related learning content.

The digital service is operated by or for Paramount Driving School. These terms form a legal agreement between you and Paramount in relation to your use of the service.

1. About the digital service and these terms of use

1.1. The digital service is intended to support learner preparation and practice.

1.2. The service may be provided directly by Paramount or by an authorised third-party technology provider.

1.3. These terms apply to use of the digital service and any account associated with it.

1.4. You must meet any minimum age or eligibility requirement communicated for the particular digital service.

1.5. Paramount may update these terms from time to time.

2. Operating system requirements

2.1. Before purchasing, installing or using the digital service, you should make sure that your device has enough storage, processing capability, a supported operating environment and internet access.

2.2. By using the digital service, you confirm that you have the necessary device, connection and software environment required to use it.

3. User accounts

3.1. You may need to register an account before using certain digital services.

3.2. Information provided when creating an account must be accurate, complete and kept up to date.

3.3. You are responsible for maintaining correct contact and account details.

3.4. Your username or login details are personal to you and should not be shared.

3.5. You must take reasonable steps to protect the security of your account.

3.6. You are responsible for keeping your password confidential.

3.7. You are responsible for activity carried out through your account where that activity results from your failure to protect your login details.

3.8. Paramount may remove or reclaim usernames where necessary for security, legal or operational reasons.

3.9. Paramount may suspend or terminate access where fraudulent, abusive, unlawful or materially non-compliant use is suspected.

4. Intellectual property rights

4.1. Paramount and any relevant third-party licensors retain their intellectual property rights in the digital service and its content.

4.2. Using the service does not transfer ownership of the application, content or underlying technology to you.

4.3. Copyright, design rights, database rights, trademarks, service marks, software rights and other intellectual property remain with their owners or licensors.

4.4. Third-party trademarks remain the property of their respective owners.

4.5. If you believe that material within the digital service infringes your intellectual property rights or is unlawful, contact Paramount using the official contact details published on our website.

5. Restrictions and obligations

5.1. You must comply with these terms and any reasonable rules for use of the digital service.

5.2. Except where the law permits otherwise, you must not:

5.2.1. hack, modify, reverse engineer or create derivative works from the digital service;

5.2.2. obtain unauthorised access to any part of the service;

5.2.3. remove or obscure copyright, trademark or ownership notices;

5.2.4. create software that copies the service’s functionality or data;

5.2.5. provide the service to a person who is not authorised to use it;

5.2.6. copy or commercially exploit the content;

5.2.7. use the service for illegal, fraudulent or abusive purposes; or

5.2.8. attempt to carry out any of the above activities.

6. Liability

6.1. Digital services are provided on an “as is” and “as available” basis, subject to Paramount’s obligation to provide services with reasonable care and skill.

6.2. External websites and linked third-party services are not controlled by Paramount and are used at the user’s own risk.

6.3. To the maximum extent permitted by law, Paramount does not guarantee that all information within a digital service is always complete, current, uninterrupted, error-free or suitable for a particular purpose.

6.4. Paramount does not guarantee continuous or fault-free operation of a digital service.

6.5. Paramount will not be responsible for failure caused by events beyond our reasonable control.

6.6. No exclusion in these terms removes rights or liabilities that cannot legally be excluded.

6.7. You must not use the digital service in a way that is unlawful, exposes Paramount to civil or criminal liability, or is likely to cause material harm to the business or its reputation.

6.8. Digital learning tools are provided as study aids and do not guarantee that a learner will pass a theory or practical driving test.

7. Indemnity

7.1. To the extent permitted by law, you agree to compensate Paramount for reasonable losses, costs or claims arising directly from your unlawful use of the digital service or your material breach of these terms.

8. Third-party platform terms

8.1. Where an app or digital service is distributed through Apple, Google or another third-party platform, additional platform rules may apply.

8.1.1. The agreement for your use of the Paramount digital service is between you and Paramount except where the platform terms state otherwise.

8.1.2. Any licence granted is personal, non-exclusive, revocable and non-transferable unless the applicable platform rules or law provide otherwise.

8.1.3. Paramount will remain responsible for support and maintenance to the extent agreed for the digital service.

8.1.4. Claims relating to the digital service should be directed to Paramount unless the applicable platform rules require otherwise.

8.1.5. Paramount will handle intellectual-property complaints relating to its own content in accordance with applicable law.

8.1.6. You must comply with the terms of the relevant third-party platform when using the digital service.

9. Third-party websites and content

9.1. Links to external websites are provided for information or convenience only. Paramount is not responsible for those external sites.

9.2. Information supplied by third parties may be included in a digital service. Paramount does not control that information and, subject to applicable law, cannot guarantee its accuracy or completeness.

10. Termination

10.1. These terms take effect when you download, install, register for or use the digital service and continue until terminated.

You may stop using the service by removing it from your devices where applicable.

If you materially breach these terms, your access may be suspended or terminated.

10.2. Paramount may temporarily suspend the website or digital service for maintenance, updates, security work or operational reasons.

10.3. Where the service is terminated:

10.3.1. a free service may end without compensation unless required by law; and

10.3.2. a paid service may be refunded only to the extent required by the booking terms, applicable law or where the service has not been substantially supplied.

11. General

11.1. These terms are subject to your statutory and common-law consumer rights.

11.2. These terms form the agreement between you and Paramount concerning the relevant digital service.

11.3. Failure to enforce a term does not mean that Paramount has permanently waived its right to enforce it later.

11.4. If part of these terms is found to be unenforceable, the remaining provisions will continue in effect.

11.5. Digital services are intended for the territories in which Paramount makes them lawfully available.

11.6. These terms are governed by the laws of England and Wales, subject to any mandatory consumer protections.

11.7. Paramount may transfer or assign its rights under these terms where reasonably required for its business, subject to applicable law. You may not transfer your account or rights without Paramount’s written consent.

11.8. Questions or enquiries should be directed to Paramount using the contact details published on the website.

Driving Experiences – Terms and Conditions

• Driving Experience vouchers are valid for the period stated on the voucher and must be redeemed before the expiry date.
• An unexpired voucher may be extended where Paramount agrees to an extension and any applicable extension fee is communicated before approval.
• Paramount does not guarantee that a particular date, time, instructor or vehicle will always be available.
• Bundled driving experiences may be delivered on separate dates where the relevant experience terms or availability require it.
• No refund is automatically due simply because bundled experiences are booked on different dates.
• Unless otherwise stated, experience vouchers do not have a cash value and are subject to the applicable refund terms.
• Experience vouchers should be redeemed through Paramount’s official booking process.
• Customers are responsible for keeping vouchers secure.
• Lost or damaged vouchers may not be replaceable.

Social Media Competitions – Terms and Conditions

From time to time, Paramount Driving School may run competitions, prize draws or promotional campaigns through social media platforms including Facebook, Instagram, TikTok and X.

By entering a competition, entrants agree to the following terms:

1. Eligibility

• Competitions may be limited to residents of eligible areas and to entrants who meet the age and driving-entitlement requirements stated in the individual promotion.
• Entrants must meet any eligibility conditions stated in the promotional post.
• A valid learner or full driving licence may be required before a prize involving driving lessons can be redeemed.
• Employees of Paramount and their immediate families may be excluded from participation where stated in the individual competition.

2. Entry Requirements

• The entry instructions, such as liking, following, sharing, commenting or submitting information, will be stated in the relevant competition post.
• Unless otherwise stated, only one entry per person is permitted.
• No purchase will be required unless the specific promotion lawfully states otherwise.

3. Disqualification

• Paramount may disqualify entries involving multiple accounts, automated systems, fraudulent activity, manipulation or other unfair conduct.
• Entries that do not follow the published rules will be invalid.
• Paramount will determine eligibility and compliance reasonably and in accordance with these terms.

4. Prize Details

• Prizes may include driving lesson hours, training sessions, vouchers or other items stated in the promotion.
• Prizes are personal to the winner unless Paramount expressly allows transfer.
• Prizes are not normally exchangeable for cash.
• Driving lesson prizes are subject to instructor, vehicle and location availability.

5. Use of Prize

Where the prize consists of driving lesson hours:

• The lesson hours will normally be issued through an applicable voucher or booking arrangement.
• Vouchers must be redeemed within the period communicated with the prize.
• The winner must provide any required driving licence or learner entitlement before lessons begin.
• Winners remain responsible for booking and attending lessons.
• Winning lessons do not guarantee that the winner will reach test standard or pass a driving test. Progress depends on the individual learner, attendance, practice and other factors.

6. Winner Selection and Notification

• Winners will be selected using the method stated in the promotion.
• Winners will normally be contacted using the social media platform or contact information used for entry.
• If a winner does not respond within the period stated by Paramount, we may select an alternative winner.

7. Publicity

By entering a competition, entrants may agree to reasonable promotional use of the winner’s name, social media handle or other non-sensitive details associated with the winning entry where the promotion states that publicity will be used.

A winner who does not wish to participate in publicity should notify Paramount when accepting the prize, subject to applicable law and the specific promotion terms.

8. Platform Disclaimer

Competitions operated by Paramount through third-party social media platforms are not sponsored, endorsed, administered by or officially associated with those platforms unless the relevant platform expressly states otherwise.

By entering, participants acknowledge that the relevant social media platform is not responsible for the promotion and release the platform from claims arising solely from participation in the competition to the extent permitted by law.

9. General

• Paramount may amend, suspend or withdraw a competition where reasonably necessary, including for legal, technical, operational or security reasons.
• Paramount’s decision on eligibility and prize administration will be final to the extent permitted by law.
• These competition terms are governed by English law, subject to any mandatory consumer protection rules.